No matter what the reason of cancellation is no refund or reschedule for any cancellation request made with in last 5 days of departure date. Even if the cancellation request comes in because of COVID.

No matter the reason for the cancellation, we are forced to carry costly charges from out travel and hotel providers in the form of penalties and fees that re-incurred when there is a cancellation of confirmed or pending bookings. As such, there are cancellation penalties or fees incurred. Determination of the time of cancellation will be done when the notice is received and confirmed by our office. You must make any notice of cancellation directly to GoldenBusTours by email or webmail at the Contact Us section.

We reserve the right to cancel or re-schedule any tour departure with respect to operating requirement or circumstances beyond control. In case a cancellation is made at any given moment in time before departure, our only liability as GoldenBusTours will be to refund you, the passenger with the amount we received for the booking of the tour. We will try our best to re-book the same or similar tour. We are not responsible for any cancellation penalties that may have been incurred on any other travel arrangements inclusive of separate purchase of air tickets.

We are not liable for any other travel arrangements that have been affected as a result of the cancellations.

Cancellation Charges

Since this is a 100% guaranteed departure, in the case of a cancellation, a refund of 120% will be given. The refund, however, doesn’t apply to bad weather conditions, Airport Closures, State Emergencies or anything that is beyond our control as the tour operator.

Cancellation penalties per person for 1-4 day tours

⇒  16 days or more prior to departure - 14% of the total amount purchased.

⇒ 9-15 days prior to departure- 35% of the total amount purchased.

⇒   8 Days prior to departure- 50% of the total amount purchased.

⇒  Within 5 days prior to departure - 100% of the total amount purchased.

⇒  Departure day or no show 100% per person.

Cancellation charges for 5 days and above tour

⇒  A 14% cancellation fee of the total tour purchase will be incurred if the cancellation occurs 46 days or more before the departure date.

⇒  A 35% cancellation fee of the total tour purchase will be incurred if the cancellation occurs 21-45 days before the departure date.

⇒  A 50% cancellation fee of the total tour purchase will be incurred if the cancellation occurs 9-20 days before the departure date.

⇒  A 100% cancellation fee of the total tour purchase will be incurred if the cancellation occurs 8 days before the departure date.

⇒  A 100% cancellation fee of the total tour purchase will also be incurred if the cancellation is done on the day of departure.

There is no refund for unused features. You forfeit the entire payment when you are a no show.

Cancellation or Reschedule charges are applicable even if you are NOT able to take the tour because of visa rejection.

In order for there not to be a cancellation, a minimum number of participants are required. We reserve the right to cancel a scheduled trip although every effort is made by us to ensure that normal operations are maintained.

An add-on fee of 6% for handling fees is charged in addition to the above penalties. No matter what the reason of cancellation is this processing fee will be deducted on each refund.

Note: More 30 days after the completion of the tour, we cannot grant any refunds.