Privacy and Cookies

 “Privacy”

Information collected

The information GoldenBusTours collect from visitors to this site is not sold, shared or rented to any outside parties, except as stated in this policy. We do collect personally identifiable information and information that enables us best understand how you use our site and products. We do collect voluntarily given information such as your name, address, E-mail address, or credit card number to help us with fulfilling requests, inquiries or service orders related to travel.

How we use collected information

The information that we collect such as your personal identifiable information is used without limitation for the following purposes:

  • Help answer your GoldenBusTours sign-in question
  • Help us improve on our quality of service to you
  • When you make a purchase, to enable us bill your credit card
  • For refund purposes in case we have to make a refund to your credit card.
  • To help with the creation of your GoldenBusTours membership account
  • To keep you in the loop in the event of changes to your travel or product purchase plans.
  • To send you surveys
  • To help send you purchase confirmations or marketing communications that you may have expressed the desire to have.

 

In the case of non-personal information that we collect from cookies, log files, or any other aggregate tracking technology, we use such information for:

  • Gaining an insight on how visitors to our site use the site and products therein.
  • Ensuring that the anonymous information we collect from site visitors is used to help enhance their experience on our site. This is in terms of our e-mails and marketing efforts to the said visitors.

“Cookies”

We utilize cookies, which are small amounts of data that are stored on your computer’s hard drive, to improve on visitors experience on our site. We make use of cookies to tailor information from our site to your browser type. You can set your browser to refuse cookies and still be able to utilize some aspects of the website. However, there are some aspects such as accepting your online reservation or utilizing the shopping cart that do require the use of cookies. Cookie files from GoldenBusTours do not keep track of your movement on our site neither do they contain your personal identifiable information.

Log File Analysis

We do gather wide-range information by use of log file analysis software. Such information acquired is for aggregate use only. Information that may be gathered and not distributed to any third parties include; IP addresses, operating system, screen resolution, your URL click stream behavior and session information.

GoldenBusTours does not utilize the information we collect for contact other than GoldenBusTours’s relevant business. We do not share information collected with any outside parties and we do provide you with a choice to subscribe or unsubscribe from e-mail or promotional marketing materials from us.

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