5-Day Los Angeles to Santa Barbara, Stanford University, Yosemite and San Francisco Tour (Free Airport Pickup)
Tour Code: GOL-LA-349A
Duration: 5 Day(s) / 4 Night(s)
Tour Guide: Chinese, English
- 7 Days left
Experience: UNESCO, Family
Extra (Excluded): Wifi, Meal etc...
Tour Guide:Chinese, English
Daily (2020-01-01 To 2020-12-31)
Join us for this five day pleasant trip and visit Los Angeles, Santa Barbara, Silicon Valley, Los Angeles, Disneyland, Universal Studios, San Francisco City and Yosemite, Berkeley University, Apple Park, Solvang, Lombard Street, City Hall, St. Mary's Cathedral, Golden Gate Bridge, San Diego, Sea World and much more inclusive of hotel stay.
- If we will not be able to try San Diego city tour due to weather conditions or public holidays, we will refund $20 of the USS Midway aircraft carrier’s admission.
Complimentary airport pickup time range is between 8:30am to 22:30pm(U.S flights), 8:30am to 21:30pm(International flights).
LAX pick up tour guide phone number: 626-826-3886
For arrivals not in the standard pickup time range, please take the hotel courtesy shuttle to airport hotel directly.
LAX airport Hotel Info:
Best Western Plus South Bay Hotel（Tel: 310-973-0998)
Ramada Plaza LAX （Tel：310-536-9800)
Meet our tour guides at baggage claim area for US/CANADA domestic flights.
Meet our tour guides in front of currency exchange at Terminal B for International flights.
Early arrival customers before 17:00pm(PDT)/15:30(PST) are able to join Santa Monica Sightseeing Tours for $25 at your own costs.
Santa Monica is not just like any other city neighboring Las Angles but a city that owns a civic and commercial centre. It is also accessible to the popular beaches. Due to its pleasant climate, it is also a resort town.
- Desert Hills Premium Outlets ($60/person)
- Los Angeles ($90 per person)
- San Diego Ocean View Train ride ($110 per person, Including Ocean View Train Ticket)
- San Diego City ($110 per person)
- San Diego Sea World ($130 per person)
- Hollywood Universal Studio ($130 per person)
- Disney Adventure Park ($150 per person)
- Disneyland Theme Park ($150 per person)
- Hollywood and Beverly Hills one day tour($70 per person)
- Newport Beach - Crystal Cathedral- South Coast Plaza ($60 per person).
Hotel: Courtyard Marriott SFO, Park Pointe Hotel or Similar
The desert Hills premium Outlet is a great source of outlet shopping. The desert hills premium outlet is located in the beautiful US state of California. The place is a popular shopping outlet visited by both residents and tourists alike.
It is basically a theme park situated in Anaheim (California). The unique point of this park is that it is being looked after and operated by the famous Walt Disney Company.
One of the two popular theme parks of Disney World that has been built in the year 1955 is known as Disneyland. The park is famous for its rides everywhere in the world.
Refers to the Tour guide service in which one can visit the famous city of California State known as Los Angeles. The city is also referred to as LA by the locals.
As the name suggests it is a tourism service which is provided in relation to the city of San Diego. There are various packages in this tourism service with each offering something unique and special.
The seaview train is located in California in the United Statesof America. It is comprised of the famous railroads, rail tracks and steam locomotives reminding of the ancient history.
The San Fernando Valley located in Los Angeles has a famous theme park and film studio known as Universal Studios Hollywood. There isn’t any other popular and oldest film studios present in USA.
In the morning, the tour group will head north towards Solvang along California golden Pacific coast. Upon arrival, you are able to have a drink of a gourmet European coffee and have a world-famous Danish cookie. After lunch, the group will keep going north along world famous California PCH #1 towards to the world famous "science and technology capital" - Silicon Valley, visite the famous apple company's spacecraft building, arrivel in San Francisco at night and stay the night in San Francisco.
Solvang village is located in the territory of Santa Barbara County in central California, USA. It is a simple, pocket town with typical Nordic scenery. The town houses picturesque Danish buildings, Danish windmills, Danish food, wines and Danish handicrafts.
Apple Park is the corporate headquarters of Apple Inc., located at 1 Apple Park Way in Cupertino, California, United States. Its circular design and extreme scale have earned a media nickname of 'the spaceship’. Located on a suburban site totaling 175 acres, it houses more than 12,000 employees in one central four-storied circular building of approximately 2,800,000 square feet. Steve Jobs wanted the whole campus to look less like an office park and more like a nature refuge. Eighty percent of the site consists of green space planted with drought-resistant trees and plants indigenous to the Cupertino area, and the center courtyard of the main building features an artificial pond.
Apple Park Visitor Center is a two-story 20,135 sq. ft. structure with four main areas: an Apple Store featuring Apple-branded merchandise (T-shirts, hats, tote bags, post cards) not sold at regular Apple stores, a 2,386 sq. ft. café, an exhibition space which currently showcases a 3D model of Apple Park with augmented reality, and a roof terrace overlooking the campus. It opened to the public on Nov. 17, 2017.The estimated cost of the center is $80M.The property at 10600 N. Tantau is across the road from the campus proper and abuts a Santa Clara residential neighborhood.
Apple Park Visitor Center is a retail store marketing their smartphones, iPad, and many more. This center is a renowned tourist attraction in California and it’s known to attract a number of tourists every year. This place is an architectural wonder and offers visitors to learn and shop simultaneously. The park features exhibition, store, café, roof terrace to enjoy the beautiful scenery.
Solvang means area favored with a ton of sunshine in Danish dialect. The larger part of living arrangements of such city is of Scandinavian backgrounds. German style architects and cookies are the key, well known specialties of Solvang.
San Francisco Bay is in the U.S. state of California, surrounded by a contiguous region known as the San Francisco Bay Area dominated by the large cities San Francisco, Oakland, and San Jose.
Santa Barbara, US on the central California coast. It is located with the Santa Ynez Mountains and is situated on the coast line on the south. The city has clear blue shores and best defines the 18th century architecture.
Solvang is a city of California located in Santa Ynez Valley. It was founded in 1911. There is also a copy of the statue “Little Mermaid” in the city. Tourism in the city began after the visit of Prince Frederick of Denmark in 1939.
You can join our Extensive City Tour. This in-depth tour of the city will bring travelers to other famous sightseeing points in SF, such as: Cable Car, Lombard Street, City Hall, St. Mary's Cathedral, and Chinatown in San Francisco. After city tour, SF self-dismiss travelers may leave the tour at Fisherman's Wharf - Pier 39. We will stop by the famous Fisherman's Wharf - Pier 39, you will have a chance to taste the local delicious seafood and take a boat ride (Optional) around the beautiful SF Bay area and enjoy the scenic views of the SF City Skyline, Golden Gate Bridge, Alcatraz Island and the special pier with hundreds of joyful sea lions.
The University of California, Berkeley is a public research university located in Berkeley, California. Founded in 1868, Berkeley is the flagship institution of the ten research universities affiliated with the University of California system and is ranked as one of the world's most prestigious universities and the top public university in the United States. For 2017–18, the Academic Ranking of World Universities (ARWU) ranked Berkeley 5th in the world and 1st among public universities. Berkeley is also ranked 18th internationally among research universities in the Times Higher Education World University Rankings, 6th in the 2017 Times Higher Education World Reputation Rankings. It is additionally ranked 4th internationally (1st among public universities) by U.S. News & World
San Francisco: this California’s culture capital is located at the tip of the San Francisco Peninsula, therefore three sides surrounded by water. Furthermore, the peninsula was consisted of 43 hills, so the city’s streets and buildings are in concordance with those natural slopes. The most distinguished feature of San Francisco is its perfect weather, as well as its culture tolerance.
Mandatory Admission Fee $45: Cable Car, San Francisco City Tour, Berkeley University and Fuel Surcharge.
Alcatraz Island provides visitors with plenty of history and beauty. It once housed America’s most dangerous criminals and is the site of the first US built fort on the West Coast and the first lighthouse.
Experience the thrilling yet romantic ride on the ultimate historic cable cars up the steep hills of San Francisco. It will be the most memorable ride of your entire trip.
Saint Mary's Cathedral is the chief church of the Roman Catholic Archdiocese situated in San Francisco. As the mother church of Catholics in California, it is known for its religious power and impact.
The China Town of San Francisco is the oldest China Town in North America and also has the largest Chinese community outside Asia. It was established in 1848 and since then it has been an important part of history and culture.
A tourist destination that starts from Van Ness Avenue to Kearny Street in San Francisco is known as Fisherman’s Wharf. It is one of the attractive tour locations in California.
A suspension bridge spanning the Golden Gate Strait is known as Golden Gate Bridge. It connects the Pacific Ocean with San Francisco Bay.
Refers to the famous east-west street in California, the street is popular for its eight hairpin turns. The street was actually named by Jasper O Farrell, who was actually a surveyor from San Francisco.
San Francisco City Hall, United States is the seat of government for the City and County of San Francisco, California. It is well known for its architecture and the life at night.
A famous research university made for the public research in Berkeley California is known University of California. It has been established on March 26. 1968. It got 6th rank for the global reputation of research institutions.
In the morning, the group will tour the Yosemite national park which is famous for its colossal granite rocks, spectacular waterfalls, and glacier formed U-Shaped valley. You will have a chance to see the Yosemite waterfall, the El Capitan and Tunnel View Point. After the lunch, the group will drive through the richest California Central Valley before heading back to Los Angeles.
Yosemite waterfall: the second highest waterfall in North America, comprises three sections, all combined together with an amazing drop of 720 meters.
El Capitan: It is the largest integral granite rock in the world, and the ultimate challenge for those rock climbers.
Tunnel View Point: the best spot to appreciate the Glacier formed U-shaped Yosemite Valley. Standing at the rim, you are able to see the Half Dome, which is the icon of California and the well-known sporting goods brand name “North Face”, Bridal Veil Falls, three sentinel rocks and so on.
A vertical rock formation located on the northern side of Yosemite Valley and National Park is called El Captain. It is linked with the mountain range of Sierra Nevada.
Tunnel View is a fabulous place with lush scenes, situated on State Route 41 in Yosemite National park. The beautiful and scenic view of this marvelous valley from the view point have been watched and certified by tourists since it was initialized in 1933.
In Yosemite National Park, there is a highest waterfall known as Yosemite Falls. It has a height of 739 meters and 1.647 meters of elevation.
The Sierra Nevada Mountains of California are linked with the range of Mountains towards Yosemite National Park. The Tunnel View, Ancient sequoias and giant mountains are the reason that grabs tourists towards this place.
The order of itinerary may change without any notice depending on weather situations or for some other unforeseen circumstances.
The order of activities held during the tour is planned by the tour guide. So, it may be different from what is mentioned on the tour page. On fewer occasions, Tour Guide has to skip an attraction or few during the tour depending on weather, traffic, group interest or some other reason.
Some attractions are seasonal. So, when they are closed they will be replaced with some other attraction.
You can skip some optional activities during the tour and plan something on your own. Make sure that you coordinate with Tour guide and stay with the group with next activity. Please note you cannot stay on the bus if you skip some optional activity.
Probable hotel names are mentioned in the itinerary. It can be similar or a different hotel of the similar rating. Exact Hotel details can only be provided one day before the departure.
Maximum 4 people of any age can stay in 1 Room in the hotel.
These tours are conducted in a group. A group can have people of several cultures. We expect each person to coordinate with Tour guide to make sure things are on track.
Though attractions are optional but you have to at least take 2 attractions.
Most of the tours are carried out in air conditioned bus. A minivan can also be used depending on the number of people booking the tour.
Hotel Accommodation is included in tour.
This is a guided tour.
All Taxes are included.
Free Airport Pickup is available on this tour.
Mandatory Fee: $65/Person San Francisco City Tour, Yosemite National Park, Berkeley University and Fuel Surcharge.
Rates could alter without prior notice.
Airport pickup service charges $10/person.
Optional fees will be paid in cash to the guide. Optional activities price may change or can be different as displayed on the website.
Guide will arrange meals and drinks when requested as they are not included in the package.
Daily Service charges for driver and the guide is $10 minimum per person.
Such expenses as telephone services, alcoholic drinks, beverages and laundry services which are private room services.
Services related to travel insurance.
Other personal expenses.
Important:We never encourage customers to purchase admission packages from outside sources and try using them in this tour with discount. If they do, they must arrange transport on the same day. If you skip some attraction, you cannot do it on your own. You can sit near the bus or visit some nearby place, but you will not be allowed to sit in the bus.
|Attractions||Adult||Child(3-11 yrs)||Senior (65+ yrs)|
|Aquarium of the Bay, CA||$28.00||$28.00||$28.00|
|Mandatory Fee: Cable Car, San Francisco City Tour, Berkeley University and Fuel Surcharge||$45.00||$45.00||$45.00|
|Santa Monica Tour, CA||$25.00||$25.00||$25.00|
All the prices are listed in USD.
Tour display price is based on double occupancy. It is the price each person will pay if a group of two is traveling.
Prices may change without any notice.
Prices include hotel accommodation, transportation and taxes.
Admission Tickets to different places and meals are NOT included in the tour price.
Mandatory Tip for tour guide and driver are NOT included.
Only the tour guide can purchase entrance tickets for you. Pre-purchased tickets are NOT acceptable.
A free (i.e. Buy 2 Get 1 Free) person, not showing up on a departure date will result in a penalty. The penalty is usually the fourth person price, but it varies. Free person has to pay for some admission tickets that is included in the tour package price of Paid Person.
There must be at least one passenger of 18 years for every booking made with GoldenBusTours. For Children between the age group of 2 to 14 years, a different price will be charged. Please refer to Child price on our pricing calendar. Child Age may vary between different bus operators. Maximum 4 people of any age can stay in 1 Room in the hotel. If the 5th person is infant you will be charged normally then with the second room as an expense.
Activities are optional though, but each customer has to participate in 2 activities at least. No city pass allowed. Some attractions are mandatory. Each customer has to take part in them and have to pay for them in cash.
- Free Airport Pick up from (LAX) airport For U.S domestic & Canada Flights between 8:30am to 10:30pm (U.S Domestic Flights);8:30am to 9:30pm (International Flights).
- Meet the tour guide at the baggage claim area for Domestic arrivals and in front of currency exchange at Terminal B for the international flight.
- 15000 Hawthorne Blvd, (Best Western Plus South Bay Hotel LAX) Lawndale, CA 90260. You may self check in at the hotel.
- 5250 W El Segundo Blvd, (Ramada Plaza Hotel LAX) Hawthorne, CA 90250. You may self check in at the hotel.
Arrive at departure location 10 to 15 minutes before the mentioned time to make sure you catch the bus on time. If in case you are late, the bus will not wait for you at the location and ultimately you will miss the entire tour (no refund in this case).
Return time on the website is just an estimation. Expect some variation always. Time may change depending on traffic and weather situations
There is a possibility that tour operator may use a shuttle to drop you off at the return location. It usually happens in the case of multiple return locations.
You can leave the tour at any place only after signing a Tour Departure Form for leaving the tour early.
Please note that price will stay the same even if you leave the tour early.
If you have booked a pre-tour hotel stay, then you will have to arrange your own transport from hotel to departure location.
If you have booked extra night hotel after the tour, then you will arrange transport from drop off point to hotel.
On West Coast tours some bus operators have a lot of departure locations. A slow start is expected on these tours.
Cancellation and Refund Policy
No matter the reason for the cancellation, we are forced to carry costly charges from out travel and hotel providers in the form of penalties and fees that re-incurred when there is a cancellation of confirmed or pending bookings. As such, there are cancellation penalties or fees incurred. Determination of the time of cancellation will be done when the notice is received and confirmed by our office. You must make any notice of cancellation directly to GoldenBusTours by email or webmail at the Contact Us section.
We reserve the right to cancel or re-schedule any tour departure with respect to operating requirement or circumstances beyond control. In case a cancellation is made at any given moment in time before departure, our only liability as GoldenBusTours will be to refund you, the passenger with the amount we received for the booking of the tour. We will try our best to re-book the same or similar tour. We are not responsible for any cancellation penalties that may have been incurred on any other travel arrangements inclusive of separate purchase of air tickets.
We are not liable for any other travel arrangements that have been affected as a result of the cancellations.
Since this is a 100% guaranteed departure, in the case of a cancellation, a refund of 120% will be given. The refund, however, doesn’t apply to bad weather conditions, Airport Closures, State Emergencies or anything that is beyond our control as the tour operator.
Cancellation penalties per person for 1-4 day tours
⇒ 16 days or more prior to departure - 14% of the total amount purchased.
⇒ 9-15 days prior to departure- 35% of the total amount purchased.
⇒ 8 Days prior to departure- 50% of the total amount purchased.
⇒ Within 3 days prior to departure - 100% of the total amount purchased.
⇒ Departure day or no show 100% per person.
Cancellation charges for 5 days and above tour
⇒ A 14% cancellation fee of the total tour purchase will be incurred if the cancellation occurs 46 days or more before the departure date.
⇒ A 35% cancellation fee of the total tour purchase will be incurred if the cancellation occurs 21-45 days before the departure date.
⇒ A 50% cancellation fee of the total tour purchase will be incurred if the cancellation occurs 9-20 days before the departure date.
⇒ A 100% cancellation fee of the total tour purchase will be incurred if the cancellation occurs 8 days before the departure date.
⇒ A 100% cancellation fee of the total tour purchase will also be incurred if the cancellation is done on the day of departure.
There is no refund for unused features. You forfeit the entire payment when you are a no show.
Cancellation or Reschedule charges are applicable even if you are NOT able to take the tour because of visa rejection.
In order for there not to be a cancellation, a minimum number of participants are required. We reserve the right to cancel a scheduled trip although every effort is made by us to ensure that normal operations are maintained.
An add-on fee of 6% for handling fees is charged in addition to the above penalties. No matter what the reason of cancellation is this processing fee will be deducted on each refund.
Note: More 30 days after the completion of the tour, we cannot grant any refunds.
⇒ In the case of free passenger cancellation kindly update us 7 days before the departure.
⇒ In the case of late cancellation request or free passenger does not show up on tour day then $128 will be charged.
Reservation, Booking & Redemption
Terms & Conditions
Any travel service purchases indicate your acceptance of the Terms & Conditions set out herein.
You are advised to carefully read through and understand these Terms & Conditions before making your booking.
You will get an email immediately once you place an order. Tour Confirmation usually takes 2, 3 days except for urgent order. Urgent orders can be confirmed in a day or even few hours, but we can’t assure success in these cases. On fewer occasions, some of the others may require a longer period of time for confirmation. You are advised not to book airline tickets unless you have received the confirmation.
E-Ticket (Mandatory to be on bus)
Your e-ticket includes complete operator information such as local telephone numbers at your destination. You are required to print the e-tickets and bring them along with you on the trip. They will be needed as proof of purchase.
Changes in Booking
You may incur a fee for any revisions or alterations made to the reservation when the booking has already been confirmed. Cancellation fees may be applied to things such as name changes or corrections. They may also apply to tour date changes or tour itinerary changes. Please note that no departure changes are permitted 72 hours before departure.
Changes in Tour Itinerary
We are continuously striving to improve tour itineraries and features. In the event of unforeseen circumstances that are beyond the control, we do reserve the right to vary the itineraries and to substitute hotels. Duplicate departures may operate during certain peak periods, sometimes in reverse order. As such, hotels may vary from those included on the itinerary pages.
If you wish to reschedule your tour (change the departure date or choose a different tour) then a reschedule fees may be applied. A reschedule fees of $25 or 6% (which one is higher) will be applied. Please note that all reschedule requests should be made before 8 days of tour departure. Requests made after the mentioned duration shall not be entertained.
Cancellation or Reschedule charges are applicable even if you are NOT able to take the tour because of visa rejection.
1. One room can accommodate maximum 4 people. Even if you are 5 people including 1 month old baby you still need 2 rooms.
2. If you can carry your child up to 3 years of age then you do not need to book seats for him. It may vary from one tour to another.
3. Service providers hold the right to change the itinerary and hotel arrangements without any notice.
4. Child (0-9 years) and Single traveler going on the tour have special rates. These prices vary from one tour to another.
5. Meals and Attractions are not included. You can ask your tour guide to try to arrange the meal for you as per your requirements. For attractions, admission fees pay it to the tour guide on the tour.
6. Prices may change without any notice because of prices fluctuation in the market.
7. All prices mentioned on the website are in US dollars.
8. In Case of Bank Wire Transfer customer have to bear Wire transfer fee.
9. Tour package price is inclusive of taxes.
10. Tour Prices are every individual and in view of room inhabitance.
Child rates are applicable for children between (0-12 years) of age. Parents are advised to bring car seats for the safety of their child.
Buy 2 Get 3rd discounted: Get 3rd Ticket on special discounted rates on the purchase of 2 tickets.
3. Before booking any tour make sure to go through every detail like tour itinerary, tour price, cancellation policy, reschedule and refund policies.
4. You should either bring a printed copy of your E-Ticket or bring it in your smartphone on the day of tour departure. You should also bring a valid photo ID along with your E-Ticket. In the case of any issues for not carrying E-Ticket or Photo ID GoldenBusTour will not be responsible.
5.Make sure to provide a valid phone number so we can reach you in the case of any emergency.
6. Please read all important notes, inclusion, exclusion section, terms and conditions, policies and below notes.
6a. Tour Operator holds the right to cancel the tour at any time depending on poor weather condition or some other unforeseen circumstances. However, GoldenBusTour will update its customers about the cancellation and shall not be held accountable for charges other than tour fees.
6b. Change in tour price will not affect any confirmed booking.
6c. Tour Operator can change the order of itinerary at any time without any notice.
7.You will be responsible for your travel documents during the tour.
8.Reach Departure location about 20 to 30 minutes before departure time. Unfortunately, no one will wait for you in case you get in late. The bus mostly has Bus Operator name and logo on it. Even if you are five minutes late and miss the bus then GoldenBusTours or Tour Operator will not be responsible. There will be no refund in this case. You will be charged 100% tour fee.
9. Bring Cash to pay Tour Guide for Optional Activities. Activities are optional though, but every customer MUST purchase at least 2 attraction tickets. Few attractions are mandatory for all.
I have a craze of traveling. While I was in America my friend suggested me to try their 5 days tour plan. it was quite expensive for me but they were offering little-discounted rates so that was a great favor for the tourists like. Before our tour starts the convenient schedule was provided to us. As we reached the Santa Barbara, we visited the courthouse and had our first meal. After then we visited the pebble beach golf club, lone cypress, and bird rock and then having a night stay at the bay area was a real fun for me. On other days visiting Stanford university and San Francisco's places like twin peaks, the palace of fine arts, SF golden gate bridge was so amazing.
I feel truly ecstatic while sharing joys regarding my 5 days tour to such impressive destinations. I was offered a really convenient schedule before we started our journey. As soon as we reached Santa Barbara, we went to the famous courthouse. Our the third day we went touring the Stanford university and San Francisco's places like twin peaks, and countless mores, which was all so incredibly gorgeous. Talking about our 4th day, it went pretty adventurous as we visited Yosemite's national park of California which had a beautiful sight of presenting us granite rocks, waterfall, glacier-based U-shaped valleys and much more!
The guide was such a sweetheart! Entertaining, clever and a pioneer precisely how a guide ought to be! The hotels were completely agreeable as well! Unquestionably returning!
This was well worth the money If you love the beauty. Not only going to all of the favorite locations like Santa Barbara, Stanford University, Yosemite and San Francisco and just learning more about the locations. Highly recommend Goldenbustours.
A Wonderful 5-Day Los Angeles to Santa Barbara, Stanford University, Yosemite and San Francisco Tour. We took a memorable photos there and discover the beautiful Yosemite. We really enjoyed a lot. Thanks GoldenBusTours.
I only wish we\'d done it earlier in our stay to Los Angeles, as it was not only a great tour of West Coast sites, but also comfortable and organized bus tour ever. we enjoyed a lot with you guys Goldenbustours. Highly recommend this.
We did this 5-Day Los Angeles to Santa Barbara, Stanford University, Yosemite and San Francisco Tour (Free Airport Pickup) last week. The tour guide speaks English and Chinese which is very helpful for us as we are Chinese group. Thanks GoldenBusTours.
Our tour guide was a SuperGuide on this goldenbustours of West Coast. You never know what you\'re going to get with a guided bus tour. I hope my review helps convince people that this one is well worth the time and money. Everything was perfect and organized.
I am really thankful to one friend of mine who recommended Golden Bus Tours to me. It is really an amazing company, their services are wonderful and their customer service team are very helpful and patient. Also the organization of the tour was really great. we moved exactly on time according to the schedule that was given to us by the tour guide, who was a really nice and helpful guy. Great job Golden Bus Tours.
In my opinion this was one of the best travel agencies i have dealt with, The tour was really very well organized, there was no delay, and we moved exactly on time. Our bus was really comfortable, and though there was no bathroom we stopped every while for break, also our driver was very skilled, he really made us feel safe on the bus, which was extremely important to us since we had a small children with us