11-Day Singapore to Malacca, Kuala Lumpur, Genting Highlands, Bangkok, Pattaya and Koh Samet Tour (Free Airport Pickup)

Tour Code: GOL-SG-001A
Duration: 11 Day(s) / 10 Night(s)
Tour Guide: Chinese, English
Quality: Budget
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11-Day Singapore to Malacca, Kuala Lumpur, Genting Highlands, Bangkok, Pattaya and Koh Samet Tour (Free Airport Pickup)
  • 7 Days left
Departure City
Destination
Return City

Overview

Experience: UNESCO, Family

Extra (Excluded): Wifi, Meal etc...

Tour Guide:Chinese, English


Available Days :

Special Dates, Fri

Highlights :

An excellent tour guide will lead your group! Attractions tickets and tips are all included in one price, three meals are also included (except for two pick-up and drop-off days).

Stay in a local five-star hotel, and in a specially arranged one-night four-star beach resort hotel.

Singapore's must-see landmarks include Merlion Park, the Esplanade that resembles durians, the Internet celebrity super tree in the Gardens by the Bay, the historic Chinatown, a combination of theme parks, tropical resorts, natural parks and cultural centers of One Sentosa Island.

Visit Malacca City with a long, interesting history and visit Kuala Lumpur, the capital of Malaysia.

Take a special look at the Maeklong Railway Market, which is a world-renowned perfect cooperation between trains and vendors.

Enjoy an exclusive romantic night and cruise dinner: Take the Chao Phraya Princess cruise ship to enjoy the beautiful scenery of the Chao Phraya River and the riverside landmarks at night, enjoy the delicious buffet on board, a variety of Thai food, seafood barbecue, pasta and so much more! 

  • An additional charge of $100 per person will be applied for the bellowing departure date: 03/31/2023, 04/07/2023, 04/14/2023, 09/29/2023, 11/17/2023, 11/24/2023, 12/15/2023, 12/22/2023, 12/29/2023, 02/02/2024, 02/09/2024.
     
  • A minimum of 2 people are required for booking this tour. 
  • Tickets for the scenic spots listed in the itinerary: Dannoen Saduak Floating Market wooden pulp boat, Maeklong Railway Market one-stop train ticket, King Power Genting Building glass observation deck/Red Sky+ a glass of soft drink or beer, Grand Palace/Temple of the Emerald Buddha, Arun Temple, Tiffany Cabaret Show (VIP seat), Dongba Paradise (sightseeing car + performance), Health land ancient Thai foot massage and a Max Muai Thai Muay Thai performance.
  • Three meals a day (meals are not included on the pick-up day in Singapore, dinner is not included on the day from Kuala Lumpur to Bangkok, and breakfast is only included on the day of Bangkok drop-off).

Itinerary

Sit back and relax on a flight to Singapore! Stay overnight on the plane and enjoy three meals at your own expense. 

Reminder: Some flights arrive in Singapore two days later, please refer to the actual flight ticket you booked.

Welcome to Singapore city, the capital city of Singapore! Shortly upon your arrival, your tour guide will be waiting for you at the airport. He or she will arrange for you to check in at the hotel.

Free airport pick-up services on the first day of your tour: Singapore Changi Airport (SIN).

Free airport pick-up time on the first day of your tour: 11:00, 15:00, 19:00, 22:00. Please make sure to meet with our staff at the listed time slots with your claimed baggage. Please also make sure to be at the meeting point on time. No meals will be provided on the day of your arrival.

 
 

 

Hotel: Orchard Hotel Singapore Or Similar.


Attractions

After breakfast at the hotel, we will visit the iconic sights of downtown Singapore: Merlion Park, Elizabeth Park, Parliament Building, Durian Arts Centre, Chinatown and Gardens by the Bay. Then, we will go to Haji Lane to experience the different exotic customs, and then the very distinctive Peranakan Museum. After tasting the specialties of Singapore in a Chinese restaurant, we will drive to the beautiful Sentosa Island, which is a paradise in Singapore. After visting Singapore, we will go to Malacca, Malaysia. Along the way, we can explore the endless green palm forests. After enjoying a special Nyonya meal in Malacca, we will visit Malacca at night. After arrival, we will go on a European-style tour to the ancient city gate of Malacca, the Stadthuys Square, the former site of St. Paul's Church, Jonker Street, to watch the sight of the busy ships passing through the Strait of Malacca, and then check in at the hotel. 

Itinerary:Merlion Park → Elizabeth Park → Parliament House → Esplanade (30 mins) → Chinatown (30 mins) → Haji Lane (30 mins) → Peranakan Museum (30 mins) → Singapore Special Lunch (60 mins) → Sentosa Island (60 mins) → Malacca, Malaysia → European-style tour (Porta De Santiago, Stadthuys, Church of Saint Paul, Jonker Street and Strait of Malacca)

 

Downtown Singapore → 

Hotel: Holiday Inn Melaka, an IHG Hotel Or Similar.  (Lunch and Dinner are Included)


After breakfast, we will drive to Putrajaya, the new administrative center of Malaysia, also known as Prince Town. All government office buildings are centered around the Prime Minister's Mansion, including the Prime Minister's Office Building, Masjid Putra, Putrajaya Bridge, Putrajaya Lake and other buildings. Masjid Putra is a pink building built on the water. It is also a place where local people pray every day. Women have to wear pink robes to enter. Then we will head to visit the National Palace, National Mosque of Malaysia and the National Monument. After lunch, we will take a visit to the Batu Caves, which is known as the holy land of Hinduism. Following, we will take a bus or cable car to Genting Plateau. It is the largest and most famous entertainment center and summer resort in Malaysia.

Itinerary:
Malacca → Putra Square (40 mins, Prime Minister's Office, Masjid Putra, Putrajaya Bridge, Putrajaya Lake) → National Palace (Outside visit, 15 mins) → National Mosque of Malaysia (15 mins) → National Monument (20 mins) → Batu Caves (30 mins) → Indian tea+Indian pancake → Genting Highlands (60 mins)

Hotel: Pullman Kuala Lumpur City Centre Hotel & Residences Or Putrajaya Marriott Hotel Or Dorsett Grand Subang Hotel  Or Similar. (Lunch and Dinner are Included)


After breakfast, we will go to Merdeka Square, which covers an area of 8.2 hectares, here you can see a flagpole with a height of 100 meters, on which the first flag of Malaysia's independence was waving for the first time. Afterwards, we will visit the Petronas Twin Towers, the tallest building in Malaysia. After lunch, we will bring you to the Kuala Lumpur International Airport for your flight to Bangkok, Thailand for your Tyrande tour. 

Itinerary:

Kuala Lumpur → Independence Square (15 mins) → Petronas Towers (30 mins) → Petaling Street & BOOKXCESS (90 mins) → Take a flight from Kuala Lumpur International Airport (KUL) to Thailand Bangkok Suvarnabhumi Airport (BKK) (please pay for the air ticket, there is no guide on the plane)

 

Kuala Lumpur International Airport (KUL): Please book a flight departing after 16:00;

Thailand Bangkok Suvarnabhumi Airport (BKK): Free pick-up time is 19:00 and 22:00.

Please refer to this requirement to book a suitable flight.

Hotel: Swissotel Bangkok Ratchada Or Somerset Rama 9 Bangkok Or Avani Sukhumvit Bangkok Or Similar. (Lunch is Included)


Bangkok is the capital of Thailand, with a Buddhist temple one step at a time, and is known as the "Buddhist Capital." When you come to Bangkok, the characteristic market that you can visit from morning to night is a must-see attraction. The first stop will be to the first floating market in Thailand known as the Damnoen Saduak Floating Market. The market has a history of a hundred years so far, and many popular film and television films such as "007", "Detective Chinatown" and "Macao" have been filmed here. Then, we will take the bus to the Buddhist Temple in the Tree, one of the top ten Buddhist temples in Thailand. The old tree hugs the Temple in the Tree tightly, and the temple is completely integrated with the natural environment. After that, we will go to check in at another special market known as the Maekong Railway Market. The stalls in the market are placed along the railway. Every day when the train arrives at the station, the bell rings in advance. Finally, we will go to Bangkok's latest online celebrity check-in point, currently the tallest building in Thailand known as the King Power Genting Tower to experience the glass plank road here, and where you can overlook the beauty of Bangkok.

Itinerary Before 11/01/2023:

Damnoen Saduak Floating Market (2 hours, including wooden paddle boat) → Wat Bang kung (20 mins) → Mae Klong Market (30 mins, including one-stop train ticket) → Mahanakhon Skywalk (60 mins)

Itinerary From 11/01/2023:

Damnoen Saduak Floating Market (2 hours, including wooden paddle boat) → Wat Bang kung (20 mins) → Mae Klong Market (30 mins, including one-stop train ticket) → Red Sky Bar (60 mins)

 

Hotel: Swissotel Bangkok Ratchada Or Somerset Rama 9 Bangkok Or Avani Sukhumvit Bangkok Or Similar. (Lunch and Dinner are Included)


After breakfast, we will go to the famous Grand Palace in the center of Bangkok. It is a perfectly preserved, large-scale and rich national palace located in Thailand. It brings together the essence of painting, sculpture, and decorative arts. It is a must-see tourist attraction in Bangkok. The Temple of the Emerald Buddha, one of the three major national treasures of Thailand, is located in the northeast corner of the Grand Palace. It is the place where the Thai royal family enshrines the jade Buddha statue and holds religious ceremonies. The temple includes the Temple of the Jade Buddha, the Hall of the First Kings, the Hall of Buddha Bones, the Buddhist Scripture Pavilion, the Bell Tower and the Golden Pagoda. It is famous all over the world for its exquisite and vivid, luxuriously decorated spire decoration, architectural decoration, and cloister murals. Afterwards, we will go to the Zheng Wang Temple located on the west bank of the Chao Phraya River in Thailand. The Zheng Wang Temple occupies a large area, second only to the Grand Palace. After that, we will leave Bangkok and drive to Pattaya to watch the beautiful ladyboy performance, and enjoy the audio-visual feast brought by the gorgeous theater and professional singing and dancing performances! 

Itinerary:

Bangkok → Bangkok Grand Palace / Temple of the Emerald Buddha (90 mins) → Wat Arun (60 mins) → Drive to Pattaya → Tiffany's Show Pattaya (45 mins, VIP seats)

Kindly Reminder: 
1. The Grand Palace will not be open to the public if the Thai royal family has a major event or a royal family activity going on.

Hotel: Mytt Hotel Pattaya Or Similar. (Lunch and Dinner are Included)

 


Journey with us to the Nong Nooch Tropical Garden to start a pleasant exploration journey! Nong Nooch Tropical Garden is a Thai-style country-style leisure and holiday park. The river is surrounded by pavilions and the scenery is picturesque. You can not only stroll in the garden, visit the exotic flowers and plants in the botanical garden, but you can also enjoy wonderful folk performances. You can even check out the Health Land Spa and Massage center which is a well-known local area. Following, you may proceed to Terminal 21 for free time. Terminal 21 is a terminal-themed shopping mall. Each floor has a city theme, and each floor has its own unique landmark buildings. Afterwards, we will head to the bustling Walking Street in Pattaya. 

Itinerary:
Nong Nooch Tropical Garden (2.5 hours, including sightseeing car + performance) → Health Land Foot Massage (60 mins, please pay the tips about 20THB to the masseuse) → Free Shopping in Terminal 21 Shopping Mall (90 mins) → Max Muay Thai Show (40 mins) → Pattaya Walking Street (60 mins)

Hotel: Mytt Hotel Pattaya Or Similar. (Lunch and Dinner are Included)


Today we will leave Pattaya and drive to the Rayong Province. After arriving at the pier, we will take a boat to Koh Samet. When you come to Pattaya, you must come to Koh Samet, because this is a veritable "Same Island." The yellow and white, sea sand is spread into a long and wide sand blanket, and the Pacific Ocean is decorated with golden lace. The tropical jungle is composed of coconut trees and palm trees on the island heralds of this infinite beauty. The island scenery must not be missed. 

Itinerary:

Pattaya boat to Koh Samet → Check in at Koh Samet hotel

 

Hotel: Sai Kaew Beach Resort Or Similar. (Lunch and Dinner are Included)


Attractions

Today we will leave Koh Samet and return to Bangkok. After returning to Bangkok, we will first go shopping at the King Power Duty-Free Shop in downtown Bangkok, which brings together many popular fashion brands in the world, and the shopping space is elegant and comfortable. In the evening, we will walk into The One Ratchada, a highlight in the Thai night market. 

Itinerary:

Koh Samet → Bangkok → King Power Duty Free Shop (90 mins) → The One Ratchada (90 mins)

 

Hotel: Swissotel Bangkok Ratchada Or Somerset Rama 9 Bangkok Or Avani Sukhumvit Bangkok Or Similar. (Lunch and Dinner are Included)


Today we will be the end of our unforgettable and pleasant journey! You can book a suitable flight to leave Bangkok Suvarnabhumi Airport (BKK) according to your needs. Our staff only provides one drop-off service from the hotel at 7:00 in the morning. If a guest has an earlier flight and needs to leave the hotel before 7 o'clock to the airport, please transfer to the hotel by yourself.


  The order of itinerary may change without any notice depending on weather situations or for some other unforeseen circumstances.

  The order of activities held during the tour is planned by the tour guide. So, it may be different from what is mentioned on the tour page. On fewer occasions, Tour Guide has to skip an attraction or few during the tour depending on weather, traffic, group interest or some other reason.

  Some attractions are seasonal. So, when they are closed they will be replaced with some other attraction.

  You can skip some optional activities during the tour and plan something on your own. Make sure that you coordinate with Tour guide and stay with the group with next activity. Please note you cannot stay on the bus if you skip some optional activity.

  Probable hotel names are mentioned in the itinerary. It can be similar or a different hotel of the similar rating. Exact Hotel details can only be provided one day before the departure.

  Maximum 4 people of any age can stay in 1 Room in the hotel.

  These tours are conducted in a group. A group can have people of several cultures. We expect each person to coordinate with Tour guide to make sure things are on track.

  Though attractions are optional but you have to at least take 2 attractions.

Pricing


Sun
Mon
Tue
Wed
Thu
Fri
Sat

What's Included

  Tickets for the scenic spots listed in the itinerary: Dannoen Saduak Floating Market wooden pulp boat, Maeklong Railway Market one-stop train ticket, King Power Genting Building glass observation deck/Red Sky+ a glass of soft drink or beer, Grand Palace/Temple of the Emerald Buddha, Arun Temple, Tiffany Cabaret Show (VIP seat), Dongba Paradise (sightseeing car + performance), Health land ancient Thai foot massage and a Max Muai Thai Muay Thai performance.

  Eight nights at a local five-star hotel, one night at a four-star beach resort on Koh Samet. 

  Vehicles for the items included in the itinerary.

  Three meals a day (meals are not included on the pick-up day in Singapore, dinner is not included on the day from Kuala Lumpur to Bangkok, and breakfast is only included on the day of Bangkok drop-off). 

  Passengers will be picked up and dropped off at their chosen locations. (Please take notice of locations and times of pick up).

  All tours are carried out in air conditioned bus. We may also use a minivan depending on the number of people booking the tour.

  Tour package price includes all the taxes.

  Tour is inclusive of hotel accommodation.

  Free Airport pick up is available on this tour. The Tour Package price will not include Mandatory Tour Guide tips for Airport Pickup.

 Depending on group size it can be either a driver and Guide or a driver guide.


What's Excluded

  Rates could alter without prior notice.

  Fee for all Optional Activities and entrance paid in cash to the tour guide. He will arrange tickets for the whole group. Some attractions might be closed on public holidays. Seasonal attractions will be closed after a certain time and itinerary will be changed based on it. Optional activities price may change or can be different as displayed on the website.

  Guide will arrange meals and drinks when requested as they are not included in the package.

  A minimum of $12 service fee per passenger per day is not included in the price of the tour package. Pay it in cash to Tour guide and bus driver. This service fees collected from passengers complement the incomes of driver and the tour guide.

  Such expenses as telephone services, alcoholic drinks, beverages, and laundry services which are private room services.

  Services related to travel insurance.

  Other personal expenses.

Important: We never encourage customers to purchase admission packages from outside sources and try using them in this tour with a discount. If they do, they must arrange transport on the same day. If you skip some attraction, you cannot do it on your own. You can sit near the bus or visit some nearby place, but you will not be allowed to sit in the bus.


  All the prices are listed in USD.

  Any Amount paid in cash to the Tour Guide is not refundable.

  Tour display price is based on double occupancy. It is the price each person will pay if a group of two is traveling.

  Prices may change without any notice.

  Prices include hotel accommodation, transportation and taxes.

  Admission Tickets to different places and meals are NOT included in the tour price.

  Mandatory Tip for tour guide and driver are NOT included.

  Only the tour guide can purchase entrance tickets for you. Pre-purchased tickets are NOT acceptable.

  There must be at least one passenger of 18 years for every booking made with GoldenBusTours. For Children between the age group of 2 to 14 years, a different price will be charged. Please refer to Child price on our pricing calendar. Child Age may vary between different bus operators. Maximum 4 people of any age can stay in 1 Room in the hotel. If the 5th person is infant you will be charged normally then with the second room as an expense.

  Activities are optional though, but each customer has to participate in 2 activities at least. No city pass allowed. Some attractions are mandatory. Each customer has to take part in them and have to pay for them in cash.

Departure Location

Departure Location

  • Free Pickup service is available from Singapore Changi Airport (SIN) at 11:00, 3:00, 7:00 and 10:00 PM. Meet the tour guide at the baggage claim area.

Return Location

  • Drop off service is available to the Bangkok Suvarnabhumi Airport (BKK). Schedule your flights based on last day itinerary.

Important Notes

  Arrive at departure location 10 to 15 minutes before the mentioned time to make sure you catch the bus on time. If in case you are late, the bus will not wait for you at the location and ultimately you will miss the entire tour (no refund in this case).

  Return time on the website is just an estimation. Expect some variation always. Time may change depending on traffic and weather situations

  There is a possibility that tour operator may use a shuttle to drop you off at the return location. It usually happens in the case of multiple return locations.

  You can leave the tour at any place only after signing a Tour Departure Form for leaving the tour early.

  Please note that price will stay the same even if you leave the tour early.

  If you have booked a pre-tour hotel stay, then you will have to arrange your own transport from hotel to departure location.

  If you have booked extra night hotel after the tour, then you will arrange transport from drop off point to hotel.

  On West Coast tours some bus operators have a lot of departure locations. A slow start is expected on these tours.

Policies

Cancellation and Refund Policy

Same Cancellation policy would apply even if the cancellation or reschedule request comes because of the COVID. We strictly follow the policy after COVID.
 
No matter the reason for the cancellation, we are forced to carry costly charges from our travel and hotel providers in the form of penalties and fees that are incurred when there is a cancellation of confirmed or pending bookings. As such, there are cancellation penalties or fees incurred.

Determination of the time of cancellation will be done when the notice is received and confirmed by our office. You must make any notice of cancellation directly to GoldenBusTours by email or webmail at the Contact Us section.

Cancellation charges 

⇒  23 days or more prior to departure, 10% of the tour fees will be charged as cancellation.

⇒ 16 to 22 days prior to departure, 50% of the tour fees will be charged as cancellation.

⇒ 9 to 15 days prior to departure, 75% of the tour fees will be charged as cancellation.

⇒ Within 8 days prior to departure, 100% tour fees will be charged as cancellation.

Any Amount paid in cash to the Tour Guide is not refundable.

There is no refund for unused features. You forfeit the entire payment when you are a no-show on the departure date and unable to join the tour for any reason including COVID.

An add-on fee of 6% for handling fees is charged in addition to the above penalties. No matter what the reason for cancellation is, the processing fee will be deducted on each refund.

In order for there not to be a cancellation, a minimum number of participants are required. We reserve the right to cancel a scheduled trip although every effort is made by us to ensure that normal operations are maintained. We reserve the right to cancel or re-schedule any tour departure with respect to operating requirements or circumstances beyond control. In case a cancellation is made at any given moment in time before departure, our only liability as GoldenBusTours will be to refund you the amount we received for the booking of the tour. We will try our best to re-book the same or similar tour if the future travel plan suits you. We are not responsible for any cancellation penalties that may have been incurred on any other travel arrangements like separate purchase of air tickets, visa cost, taxi fare etc. We are not liable for any other travel arrangements that have been affected as a result of the cancellations. 

Note: More than 30 days after the completion of the tour, we cannot grant any refunds. Each Cancellation Request must be received in writing by email.

Cancellation and reschedule charges are applicable even if you are NOT able to take the tour because of visa rejection. If you reschedule tour and later decides to cancel it then cancellation charges will be applicable to the original departure date and not to the rescheduled one.

Reservation, Booking & Redemption

Terms & Conditions

Any travel service purchases indicate your acceptance of the Terms & Conditions set out herein.

You are advised to carefully read through and understand these Terms & Conditions before making your booking.


Tour Confirmation

You will get an email immediately once you place an order. Tour Confirmation usually takes 2, 3 days except for urgent order. Urgent orders can be confirmed in a day or even few hours, but we can’t assure success in these cases. On fewer occasions, some of the others may require a longer period of time for confirmation. You are advised not to book airline tickets unless you have received the confirmation.


E-Ticket (Mandatory to be on bus)

Your e-ticket includes complete operator information such as local telephone numbers at your destination. You are required to print the e-tickets and bring them along with you on the trip. They will be needed as proof of purchase.


Changes in Booking

You may incur a fee for any revisions or alterations made to the reservation when the booking has already been confirmed. Cancellation fees may be applied to things such as name changes or corrections. They may also apply to tour date changes or tour itinerary changes. Please note that no departure changes are permitted 72 hours before departure.


Changes in Tour Itinerary

We are continuously striving to improve tour itineraries and features. In the event of unforeseen circumstances that are beyond the control, we do reserve the right to vary the itineraries and to substitute hotels. Duplicate departures may operate during certain peak periods, sometimes in reverse order. As such, hotels may vary from those included on the itinerary pages.

Reschedule

​If you want to reschedule your tour (change the departure date or choose a different tour) then a reschedule fees may be applied. No reschedule request will be entertained within 15 days before the departure date. 

Cancellation and reschedule charges are applicable even if you are NOT able to take the tour because of visa rejection.

Pricing

1. One room can accommodate maximum 4 people. Even if you are 5 people including 1 month old baby you still need 2 rooms.

2. If you can carry your child up to 2 years of age then you do not need to book seats for him. It may vary from one tour to another.

3. Service providers hold the right to change the itinerary and hotel arrangements without any notice.

4. Child (0-9 years) and Single traveler going on the tour have special rates. These prices vary from one tour to another.

5. Meals and Attractions are not included. You can ask your tour guide to try to arrange the meal for you as per your requirements. For attractions, admission fees pay it to the tour guide on the tour.

6. Prices may change without any notice because of prices fluctuation in the market.

7. All prices mentioned on the website are in US dollars.

8. In Case of Bank Wire Transfer customer have to bear Wire transfer fee.

9. Tour package price is inclusive of taxes.

10. Tour Prices are every individual and in view of room inhabitance.

11. Final hotels booked may not be same as the one mentioned on the website.

Child Rate:

Child rates are applicable for children between (0-12 years) of age. Parents are advised to bring car seats for the safety of their child.

Buy 2 Get 3rd discounted: Get 3rd Ticket on special discounted rates on the purchase of 2 tickets.

Responsibility

1.We highly recommend you to provide your flight details while booking tour with us or at least send us flight details via email 3 days before your tour departure. In case of non-compliance, you will be asked to join your hotel on the first day of tour at your own expense
 
2. Please check our return timings before booking your return flights at the end of the tour. During high season (National and Summer Holidays) book your flights at least 1 hour later than the suggested time.

3. Before booking any tour make sure to go through every detail like tour itinerary, tour price, cancellation policy,  reschedule and refund policies. Tour Guide will be Chinese and English or it can only be chinese based on the group size.

4. You should either bring a printed copy of your E-Ticket or bring it in your smartphone on the day of tour departure. You should also bring a valid photo ID along with your E-Ticket. In the case of any issues for not carrying E-Ticket or Photo ID GoldenBusTour will not be responsible.

5.Make sure to provide a valid phone number so we can reach you in the case of any emergency.

6. Please read all important notes, inclusion, exclusion section, terms and conditions, policies and below notes.

    6a. Tour Operator holds the right to cancel the tour at any time depending on poor weather condition or some other unforeseen circumstances. However, GoldenBusTour will update its customers about the cancellation and shall not be held accountable for charges other than tour fees.

    6b. Change in tour price will not affect any confirmed booking.

    6c. Tour Operator can change the order of itinerary at any time without any notice.
 
7.You will be responsible for your travel documents during the tour.

8.Reach Departure location about 20 to 30 minutes before departure time. Unfortunately, no one will wait for you in case you get in late. The bus mostly has Bus Operator name and logo on it. Even if you are five minutes late and miss the bus then GoldenBusTours or Tour Operator will not be responsible. There will be no refund in this case. You will be charged 100% tour fee.

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