1-Day Cancun to Xavage Park Tour

Tour Code: GOL-CUN-003
Duration: 1 Day
Tour Guide: Chinese, English
Quality: Budget
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1-Day Cancun to Xavage Park Tour
  • 7 Days left
Departure City
Destination
Return City

Overview

Experience: UNESCO, Family

Extra (Excluded): Wifi, Meal etc...

Tour Guide:Chinese, English


Available Days :

Monday to Saturday

Highlights :

Challenge your inner nerves for a thrill of a lifetime! 

Explore underground caves and river rafting!

Drive off-road vehicles through the jungle.

Explore the world's longest aerial zip line group lasting 45 minutes in total!

All-inclusive, free to eat, drink and feast.

  • Buffet

  •  Xplor Fuego Park Tickets

  • Luxury air-conditioned car hotel round-trip transfer, toll fee.

  • Helmet, life jacket, locker.

Itinerary

As night falls, nighttime adventures Xplor Fuego Park are waiting for you! Under the stars, flying over the Mayan jungle along the highest zipline in Cancun must be very exciting! The hammock zipline is also quite interesting. Drive the amphibious vehicle, and hundreds of torches will light up the 5 km long runway for you. Enter the underground cave to see stalactites and stalagmites of various shapes! Finally, let’s start an underground river adventure in the 570-meter-long water route. Use your hands as paddles to row a bamboo raft in the underground caves, and be prepared to marvel at the magnificence of the underground world! Also, you can swim along the river for nearly 400 meters!

In addition to various interesting activities, the all-inclusive Xplor Fuego Park also serves delicious buffets and unlimited drinks!

Depart from hotel: 2:30pm-4:30pm. Please click the blue font to view the specific boarding time, and contact customer service to confirm the specific departure time.

Tour inclusions:

1. Round trip transportation in air-conditioned bus 2. Life jacket in underground river  2. Main attractions  3. All security gears 4. Unlimited buffet in the park 5. Any other activities

Tour exclusions:

1. Tips  2. Souvenirs, handicrafts, clothes, or any other product or service not mentioned on the inclusions list  3. Photo or video services

What to bring

1. Comfortable Clothes  2. Comfortable Shoes (water shoes suggested)  3. Insect Repellent (Biodegradable)  4. Sunscreen Lotion (Biodegradable)  5. Swimming Suit  6. Towel  7. Sunglasses   8. Hat  9. Extra Cash (Pictures, Souvenirs, Tips & Personal Expenses)   10. Waterproof Camera


Attractions


  The order of itinerary may change without any notice depending on weather situations or for some other unforeseen circumstances.

  The order of activities held during the tour is planned by the tour guide. So, it may be different from what is mentioned on the tour page. On fewer occasions, Tour Guide has to skip an attraction or few during the tour depending on weather, traffic, group interest or some other reason.

  Some attractions are seasonal. So, when they are closed they will be replaced with some other attraction.

  You can skip some optional activities during the tour and plan something on your own. Make sure that you coordinate with Tour guide and stay with the group with next activity. Please note you cannot stay on the bus if you skip some optional activity.

  Probable hotel names are mentioned in the itinerary. It can be similar or a different hotel of the similar rating. Exact Hotel details can only be provided one day before the departure.

  Maximum 4 people of any age can stay in 1 Room in the hotel.

  These tours are conducted in a group. A group can have people of several cultures. We expect each person to coordinate with Tour guide to make sure things are on track.

  Though attractions are optional but you have to at least take 2 attractions.

Pricing


Sun
Mon
Tue
Wed
Thu
Fri
Sat

What's Included

 Most of the tours are carried out in air conditioned bus. A minivan can also be used depending on the number of people booking the tour.

  Xavage Park All-inclusive ticket.

  Buffet lunch without alcoholic beverages.

  English or Spanish bilingual driver.

  Luxury air-conditioned car hotel pick-up and drop-off. 

 Passengers will be picked up and dropped off at their chosen locations. (Please take notice of locations and times of pick up)

 Tour is accompanied by the tour guide.

 Tour package price includes all the taxes.  

 Helmet, life jacket, locker.


What's Excluded

 Fares for air travel and transport from home to and from the location chosen for pick-up.

 Expenditure for personal purposes.

 Fee for all Optional Activities and entrance paid in cash to the tour guide. He will arrange tickets for the whole group. Some attractions might be closed on public holidays. Seasonal attractions will be closed after a certain time and itinerary will be changed based on it. Optional activities price may change or can be different as displayed on the website.

 A minimum of $12 service fee per passenger per day is not included in the price of the tour package. You can pay it in cash to Tour guide and bus driver. This service fees collected from passengers complement the incomes of driver and the tour guide.

 Travel insurance.

 Though the meals are excluded,but the guides will arrange them for you.

 Room fees of personal nature, such as, laundry fees, telephone, service fees of valets, expenses on alcoholic drinks and what you buy from the mini bar. However, specified fees may be included.

Important Notice: Passengers are discouraged from purchasing admission packages from sources outside and trying to use them for this tour provided at a discounted price. In case they want to do so, they must arrange transport the same day.


  All the prices are listed in USD.

  Any Amount paid in cash to the Tour Guide is not refundable.

  Tour display price is based on double occupancy. It is the price each person will pay if a group of two is traveling.

  Prices may change without any notice.

  Prices include hotel accommodation, transportation and taxes.

  Admission Tickets to different places and meals are NOT included in the tour price.

  Mandatory Tip for tour guide and driver are NOT included.

  Only the tour guide can purchase entrance tickets for you. Pre-purchased tickets are NOT acceptable.

  There must be at least one passenger of 18 years for every booking made with GoldenBusTours. For Children between the age group of 2 to 14 years, a different price will be charged. Please refer to Child price on our pricing calendar. Child Age may vary between different bus operators. Maximum 4 people of any age can stay in 1 Room in the hotel. If the 5th person is infant you will be charged normally then with the second room as an expense.

  Activities are optional though, but each customer has to participate in 2 activities at least. No city pass allowed. Some attractions are mandatory. Each customer has to take part in them and have to pay for them in cash.

Departure Location

Departure Location

  • Cancun: Hotel Lobby between 2:30PM - 4:30PM

Return Location

  • Usually the same as departure location but different time. Some locations are only for pickup.

Important Notes

  Arrive at departure location 10 to 15 minutes before the mentioned time to make sure you catch the bus on time. If in case you are late, the bus will not wait for you at the location and ultimately you will miss the entire tour (no refund in this case).

  Return time on the website is just an estimation. Expect some variation always. Time may change depending on traffic and weather situations

  There is a possibility that tour operator may use a shuttle to drop you off at the return location. It usually happens in the case of multiple return locations.

  You can leave the tour at any place only after signing a Tour Departure Form for leaving the tour early.

  Please note that price will stay the same even if you leave the tour early.

  If you have booked a pre-tour hotel stay, then you will have to arrange your own transport from hotel to departure location.

  If you have booked extra night hotel after the tour, then you will arrange transport from drop off point to hotel.

  On West Coast tours some bus operators have a lot of departure locations. A slow start is expected on these tours.

Policies

Cancellation and Refund Policy

Same Cancellation policy would apply even if the cancellation or reschedule request comes because of the COVID. We strictly follow the policy after COVID.
 
No matter the reason for the cancellation, we are forced to carry costly charges from our travel and hotel providers in the form of penalties and fees that are incurred when there is a cancellation of confirmed or pending bookings. As such, there are cancellation penalties or fees incurred.

Determination of the time of cancellation will be done when the notice is received and confirmed by our office. You must make any notice of cancellation directly to GoldenBusTours by email or webmail at the Contact Us section.

Cancellation charges 

⇒  31 days or more prior to departure, 10% of the tour fees will be charged as cancellation.

⇒  30 to 24 days prior to departure, 50% of the tour fees will be charged as cancellation.

⇒ Within 23 days prior to departure, 100% tour fees will be charged as cancellation.

Any Amount paid in cash to the Tour Guide is not refundable.

There is no refund for unused features. You forfeit the entire payment when you are a no-show on the departure date and unable to join the tour for any reason including COVID.

An add-on fee of 6% for handling fees is charged in addition to the above penalties. No matter what the reason for cancellation is, the processing fee will be deducted on each refund.

In order for there not to be a cancellation, a minimum number of participants are required. We reserve the right to cancel a scheduled trip although every effort is made by us to ensure that normal operations are maintained. We reserve the right to cancel or re-schedule any tour departure with respect to operating requirements or circumstances beyond control. In case a cancellation is made at any given moment in time before departure, our only liability as GoldenBusTours will be to refund you the amount we received for the booking of the tour. We will try our best to re-book the same or similar tour if the future travel plan suits you. We are not responsible for any cancellation penalties that may have been incurred on any other travel arrangements like separate purchase of air tickets, visa cost, taxi fare etc. We are not liable for any other travel arrangements that have been affected as a result of the cancellations. 

Note: More than 30 days after the completion of the tour, we cannot grant any refunds. Each Cancellation Request must be received in writing by email.

Cancellation and reschedule charges are applicable even if you are NOT able to take the tour because of visa rejection, COVID or any other serious issue. If you reschedule a tour and later decide to cancel it then cancellation charges will be applicable to the original departure date and not to the rescheduled one.

Reservation, Booking & Redemption

Terms & Conditions

Any travel service purchases indicate your acceptance of the Terms & Conditions set out herein.

You are advised to carefully read through and understand these Terms & Conditions before making your booking.


Tour Confirmation

You will get an email immediately once you place an order. Tour Confirmation usually takes 2, 3 days except for urgent order. Urgent orders can be confirmed in a day or even few hours, but we can’t assure success in these cases. On fewer occasions, some of the others may require a longer period of time for confirmation. You are advised not to book airline tickets unless you have received the confirmation.


E-Ticket (Mandatory to be on bus)

Your e-ticket includes complete operator information such as local telephone numbers at your destination. You are required to print the e-tickets and bring them along with you on the trip. They will be needed as proof of purchase.


Changes in Booking

You may incur a fee for any revisions or alterations made to the reservation when the booking has already been confirmed. Cancellation fees may be applied to things such as name changes or corrections. They may also apply to tour date changes or tour itinerary changes. Please note that no departure changes are permitted 72 hours before departure.


Changes in Tour Itinerary

We are continuously striving to improve tour itineraries and features. In the event of unforeseen circumstances that are beyond the control, we do reserve the right to vary the itineraries and to substitute hotels. Duplicate departures may operate during certain peak periods, sometimes in reverse order. As such, hotels may vary from those included on the itinerary pages.

Reschedule

​If you want to reschedule your tour (change the departure date or choose a different tour) then a reschedule fees may be applied. No reschedule request will be entertained within 30 days before the departure date. 

Cancellation and reschedule charges are applicable even if you are NOT able to take the tour because of visa rejection.

Pricing

1. One room can accommodate maximum 4 people. Even if you are 5 people including 1 month old baby you still need 2 rooms.

2. If you can carry your child up to 2 years of age then you do not need to book seats for him. It may vary from one tour to another.

3. Service providers hold the right to change the itinerary and hotel arrangements without any notice.

4. Child (0-9 years) and Single traveler going on the tour have special rates. These prices vary from one tour to another.

5. Meals and Attractions are not included. You can ask your tour guide to try to arrange the meal for you as per your requirements. For attractions, admission fees pay it to the tour guide on the tour.

6. Prices may change without any notice because of prices fluctuation in the market.

7. All prices mentioned on the website are in US dollars.

8. In Case of Bank Wire Transfer customer have to bear Wire transfer fee.

9. Tour package price is inclusive of taxes.

10. Tour Prices are every individual and in view of room inhabitance.

11. Hotels and the city/country  of stay may change based on availablity.

Child Rate:

Child rates are applicable for children between (0-12 years) of age. Parents are advised to bring car seats for the safety of their child.

Buy 2 Get 3rd discounted: Get 3rd Ticket on special discounted rates on the purchase of 2 tickets.

Responsibility

1.We highly recommend you to provide your flight details while booking tour with us or at least send us flight details via email 3 days before your tour departure. In case of non-compliance, you will be asked to join your hotel on the first day of tour at your own expense
 
2. Please check our return timings before booking your return flights at the end of the tour. During high season (National and Summer Holidays) book your flights at least 1 hour later than the suggested time.

3. Before booking any tour make sure to go through every detail like tour itinerary, tour price, cancellation policy,  reschedule and refund policies.

4. You should either bring a printed copy of your E-Ticket or bring it in your smartphone on the day of tour departure. You should also bring a valid photo ID along with your E-Ticket. In the case of any issues for not carrying E-Ticket or Photo ID GoldenBusTour will not be responsible.

5.Make sure to provide a valid phone number so we can reach you in the case of any emergency.

6. Please read all important notes, inclusion, exclusion section, terms and conditions, policies and below notes.

    6a. Tour Operator holds the right to cancel the tour at any time depending on poor weather condition or some other unforeseen circumstances. However, GoldenBusTour will update its customers about the cancellation and shall not be held accountable for charges other than tour fees.

    6b. Change in tour price will not affect any confirmed booking.

    6c. Tour Operator can change the order of itinerary at any time without any notice.

7.You will be responsible for your travel documents during the tour.

8.Reach Departure location about 20 to 30 minutes before departure time. Unfortunately, no one will wait for you in case you get in late. The bus mostly has Bus Operator name and logo on it. Even if you are five minutes late and miss the bus then GoldenBusTours or Tour Operator will not be responsible. There will be no refund in this case. You will be charged 100% tour fee.

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